Managed services
A solution nobody maintains stops being an asset somewhere around month eighteen. Operations is a separate service because it is separate work.
What we do
Agreed response time. In writing, with what counts as urgent decided before it is urgent.
Backup that is tested. An untested backup is a hope. We restore one to prove it works.
Patching on a schedule. Microsoft ships changes constantly. Someone has to read the release notes.
A named person. You reach someone who knows your setup, not a queue.
How we work
We document what exists before we agree to run it.
Monitoring, alerts and a tested restore.
Monthly report, quarterly review, changes billed by the hour.
Shall we talk this through?
Tell us briefly what you need and you get a concrete answer, and an estimate you can plan around.