← SERVICES

Business systems SERVICE 03

Dynamics 365

Most Dynamics projects fail on the same two things: too much scope at once, and data nobody cleaned. We phase the first and are honest about the second.

What we do

01

One app, one department. Live sooner, and the requirements for phase two get written by people with real experience.

02

Data cleaned before migration. Migrating a mess produces an expensive mess. We say what needs fixing first.

03

Configuration over code. Every line of custom code is something to maintain through every future update.

04

Training that sticks. People who were part of building it need far less training than people handed a finished system.

How we work

STEP 1 Mapping

Half a day to settle scope before we price.

STEP 2 Build and migrate

First app configured, data cleaned and moved.

STEP 3 Live and onward

UAT, go-live, then phase two on real experience.

What a delivery contains

01

Setting up the apps you will actually use, not the whole suite

02

A data model and fields built around your terms, not the template's

03

Migrating data from your current system, with an agreed scope of history

04

Integrations with ERP and the other systems that have to talk to each other

05

Reports and dashboards in place from day one

06

Training for the people who will use it, and for those who will own it

07

Documentation you own, so somebody else could take it over

What it costs

Two costs get conflated. The licence is a recurring per-user monthly cost to Microsoft: predictable and easy to look up. The implementation is a one-off cost to us to make the system fit the business. It is the second that varies, and it almost always varies because of integrations and data migration, not because of the number of users.

Project typeTypical range
One app, standard setupNOK 180,000-320,000
With ERP integration and migrationNOK 350,000-600,000
Several apps with historyNOK 600,000-1,200,000
Group, several companies or countriesfrom NOK 1,200,000

If you want the price down, the quickest lever is usually to migrate less history, or move one integration into phase two. We wrote a whole article on what drives these numbers.

How long it takes

ScopeTime
One app, standard setup2-3 months
With ERP integration and migration3-6 months
Several apps with history6-9 months
Group project9 months or more

The most common reason a project slips is not the development. It is that the data in the old system is in worse shape than anyone thought. Set aside internal time for cleaning it early, that work has to be done by someone who knows the data.

When this fits, and when it does not

Fits when

  • You have several systems that do not share a customer view
  • Sales or service runs on spreadsheets today
  • You are already on Microsoft 365 and want to build on it
  • The process is 80 % standard and 20 % particular to you

Does not fit when

  • The need is one bounded app, Power Platform is cheaper then
  • The process is wholly particular and is meant to stay that way
  • You have nobody to own the solution after go-live
  • The current system works and the frustration is about routines

Questions we get

Do we have to take all of Dynamics 365?

No. Most start with one app for one department. It delivers value sooner, and it produces a better understanding of the requirements for the next phase than any workshop can.

Can we keep the ERP system we have?

Yes. We integrate with what you have. The ERP integration is usually the heaviest item in the project, but it is rarely a reason to replace the ERP.

Who owns the solution afterwards?

You do. Everything runs in your own Microsoft tenant, the configuration and code are yours, and we document as we go so somebody else could take it over.

What if the project turns out bigger than the estimate?

You hear about it when we see it, not when the invoice arrives. We put the choice in front of you: extend the budget, cut scope, or move something to a later phase.

Shall we talk this through?

Tell us briefly what you need and you get a concrete answer, and an estimate you can plan around.

Get in touch